This policy governs payment methods and processes when customers use paid services of the Aflowbiz enterprise AI operating system at aflowbiz.com, operated by CÔNG TY TNHH PHẦN MỀM OCTO.
Customers select a plan, confirm their information, and complete payment through the payment processor. The service is activated and provisioned to the account immediately after successful payment.
Paid services are billed on a monthly subscription cycle. Customers may choose automatic renewal or manual payment for each cycle. If canceled, the service remains active through the end of the paid period and will not auto-renew after that.
All transactions are processed through PCI-DSS-compliant payment gateways. Aflowbiz does not store raw card details. Customers are responsible for keeping their payment credentials and login information secure.
Invoices are issued for paid transactions in accordance with applicable law. Listed prices are in US Dollars (USD) and are exclusive of value-added tax; VAT is calculated and added at invoicing where required. AI Credit top-ups are priced separately in USD and are stated as such at the point of purchase. Where settlement is made in another currency, the conversion is shown before payment.
If payment fails or is late, Aflowbiz notifies the customer and may temporarily suspend access to paid features until payment is completed. Customer data is preserved in accordance with our Privacy Policy during any suspension.
This policy is part of our Terms of Service and is linked to our Refund Policy. Questions: aws@aflowbiz.com.